Whitney Houston once sang that she believed children are our future. She asked us to teach them well and let them lead the way. She also begged for someone to dance with her so, take what she says with a pinch of salt, yeah.

With that in mind, Clarity are incredibly proud of our young apprentices and work hard to give them amazing opportunities. That’s why our learning and development manager, Neil Wainwright Farrar, recently took a select group of apprentices to London for three days to experience what it’s like for our clients travelling around the capital.

Our cameras were there for day one to capture a tour of Virgin Trains at London Euston followed by a tube crawl to Waterloo for lunch with CIBT Visas.

Neil is a passionate training manager and works hard to give our apprentices a mix of experiences to better prepare them for a career in business travel. That’s why Neil was recently nominated for National Operations Manager of the Year at this year’s People Awards!

Last year we shared details of our Brighter Beginnings apprenticeship programme. Having partnered with Damar Training back in 2014 and both becoming heavily involved in the creation of the apprenticeship standard, Brighter Beginnings has gone from strength to strength.

We are now celebrating the success of the programme, with ten of our apprentices having now completed their Travel Consultant Apprenticeship, some of the first in the country to do so. Nine have secured a merit, with one, Megan Hearn, achieving a distinction. A further two apprentices are due to complete over the coming weeks.

“At Clarity, we are passionate about developing new and young talent and being directly involved in shaping the bright stars who will make up the future of our industry. To be the first travel management company to embrace the programme shows our commitment to developing and mentoring staff who will one day lead the next generation. We are already reaping rewards in terms of the calibre of people we’re bringing in to our organisation.” Pat McDonagh, CEO Clarity

The future looks bright, as we are now planning to recruit a further 8 apprentices to start this year onto the programme. We will continue to develop our offering – the next group will benefit from an enhanced educational trip as part of the apprenticeship and both Clarity and Damar are committed to providing the best possible learning and working experience for their next generation of travel consultants.

“We are delighted by the success of the Clarity programme. Seeing the first apprentice travel consultants now successfully completing and embarking on their careers in an exciting and important sector for our economy shows the difference that apprenticeships can make to individuals. The fact that Clarity are recruiting again this year underscores the value of the travel consultant apprenticeship to business.” Jonathan Bourne, Managing Director, Damar Training

Neil Wainwright-Farrar, Clarity Learning & Development Manager commented:

“It is fantastic that our Brighter Beginnings Apprenticeship programme has huge recognition both internally and externally across our competitors. To be one of the first travel employers to have apprentices successfully complete the new Travel Consultant Apprentices is a great credit to the learners, Damar and Clarity.”


For more information on the Clarity Brighter Beginnings Apprenticeship Programme please contact our Careers team: Joanne.twigge@claritybt.com or Alanya.kilroy@claritybt.com


After partnering with Damar training back in 2014 to set up a Clarity apprenticeship programme, Brighter Beginnings, the Clarity apprentices have gone from strength to strength. Our students who are completing the newly created Travel Consultant Apprenticeship have recently completed their travel knowledge test, three of which passed with Distinction and the rest with Merit, a fantastic achievement after months of hard work. 

Throughout the programme, our apprentices have been able to progress at a speed that works for both Clarity and their personal circumstances. All of our students have been offered a full-time role at the end of their apprenticeship and are currently amongst the highest performers in Clarity. 

“It is a great approach for our business that is already reaping rewards in terms of the calibre of people in our organisation. This will only improve standards across the board as those who come through the programme will then help train future apprentices.”

Clarity’s CEO, Pat McDonagh.

We have had wider success stories with a number of our apprentices: Finalist at the Regional Apprenticeship Awards; Finalist for Best Newcomer at the Business Travel People Awards and Finalist for the One to Watch Award at the IBM iX Every Woman in Travel Awards. One of our apprentices recently experienced an all-expenses paid winners trip to Dubai, for winning the Forward Thinking prize at the 2018 Clarity Brighter Awards in July.

Our apprentices are trail blazers, as Clarity are the very first company out of the whole of the travel industry to recruit apprentices and develop them to become successful business travel consultants. 

Not only do the students learn about the industry, but they are encouraged to develop their inter personal skills too with members of the team having been interviewed by press and invited to speak at various events, to discuss the benefits of moving from college into an Apprenticeship programme.  

Tomorrow, Learning & Development Manager Neil Wainwright-Farrar and National Operations Manager Nicky Duffy will be attending the GTMC Domestic Conference to discuss the success of our trainees, the benefit they have brought to Clarity and why more companies should support the programme. 

“We are an employer which really cares about developing new and young talent and we look forward to seeing the apprentices become our stars of the future."

For more information on the Clarity Brighter Beginnings Apprenticeship Programme please contact our Careers team: Joanne.twigge@claritybt.com or Alanya.kilroy@claritybt.com

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