We’re a different class

Your business travel consultants - Available 24/7.

Whilst our technical solution is online through Go2Book, as an industry-leading corporate travel agency, our service is designed to be personal, attentive, and flexible with the appropriate blend of technology and expertise.

Our corporate travel management service
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NPS score 80
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Customer effort 97%
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Csat 98%

CUSTOMER SATISFACTION

World-class customer service.

As one of the leading corporate travel agencies worldwide, Clarity leads the TMC Industry with our structured, independently measured quality of service practices. Our customer satisfaction, effort and net promoter scores are the highest in the industry, with most TMCs not subscribed to independent tests.

Our success and consistency come from a structured governance model that combines both quantitative and qualitative measures.

To ensure that we are being the best corporate travel consultants we can be, our dedicated customer service team makes sure we are doing exactly as we have promised by monitoring feedback, conducting customer satisfaction surveys, and managing any issue resolution. 

Members of The Institute of Customer Service.

To further support this team, we are members of The Institute of Customer Service, the independent, professional membership body for customer service that both sets and upholds the standard, enabling members to improve business performance through service. As we continually improve as a corporate travel agency, we can now access the Institute’s research, training, accreditation, and networking.

Strategic corporate travel management

How can we help you?

The business travel experts are here to help whatever your travel requirements

Call us on: 0800 731 1627

Or book an online consultation:

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    SUPPORT

    24 hour business travel helpline.

    Existing Clarity clients, if you have a query about an existing booking or would like to make a new booking call our support centre.

    From the UK call 08457 872835

    From abroad call +44 1355 579111