Latest news, views and experts insight in business travel and meetings

Discover how our 2024 conference inspired innovation, fostered collaboration and drove shared success for customers.

The latest guest blog from Accor discusses the amazing stories sustainability from across the globe.

From awe-inspiring experiences at Niagara Falls to forging strong team connections, discover how we honoured the exceptional contributions of our talented colleagues.

Read about how our teams came together to share knowledge and drive collaboration.

Unlock the full potential of your business travel programme right here.

Read all about how we're inspiring our team to lead the charge on sustainable business travel.

Read about our people's volunteer efforts across UK communities.

Read all about how we enable sustainable booking with ECOsmart.

Read about our sustainability journey with customers, sharing insights from our ESG Knowledge Exchange.

Business travel supports all industries, from healthcare to engineering, ensuring seamless journeys for everyone.

The latest column from our Exec Director for Travel on her recent trip to the BTA Autumn Conference.

Drawing on his experience of similar scale mergers, our CEO, Pat McDonagh, discusses how they impact competition in global corporate travel.

Read about how we're taking the next leap in business travel technology with our accessibility standards accreditation.

Read the big news about how we were highly commended by our customer during their supplier awards.

A look at how we transformed financial processes reduce £2m of aged debt with our customer Siemens.

Over 60 industry pros joined us to explore hotel insights for the 2025 RFP season, with expert tips on balancing cost, guest wellbeing, and sustainability.

We’re proud to join the RM6342 Crown Commercial Services Framework, further supporting public sector customers with seamless and cost-effective travel solutions.

Take a look at the latest award shortlisting from our customer, Siemens.

Matt from our Marketing team took time to reflect on what happiness at work means to him.

Thrilled to win four awards at the Business Travel People Awards 2024 – our best result ever!

The latest guest blog from Caledonian Sleeper discusses the range of benefits of travelling via this trusted operator. Dive in and take a look.

Is your business travel policy keeping up with the market? Our Head of Customer Insight, Lone Konradsen, offers her expert advice on keeping staff meal allowances up to date.

We catch up with our Customer Insight Manager, Abby Taylor to hear what's happening with rate caps right now and what you can do stay on top of your rate caps.

Fresh from a successful Business Travel Show session on customer service in our industry, we take a look at why it's so important.

Jake Lawley, our Account Manager, catches up with ITM following his Programme Achievement Individual Award at the ITM Achievement Awards 2024

It may feel too soon, but September is the perfect time to start planning your company Christmas party! Join us in Leeds and Manchester for The PA Hub Christmas Showcases, where we'll help you secure the best venues and ideas for an unforgettable seasonal event.

The corporate travel landscape is changing, with new integrators offering flexible tech solutions. At Clarity, we help you navigate these options to find the perfect balance for your travel programme.

Our latest edition of Centre Stage with Lesley Smith puts our specialist Marine Team in the spotlight.

Add 10-11 September 2024 at the QEII Centre, Westminster to your diary, where we’ll be sharing our leading solutions and experience in the marine travel management sector.

The team bring home two out of four awards at the ITM Achievement Awards.

Unlocking the balance: People-centric service in the age of AI

As part of our long term business strategy, today, alongside our specialist meetings and events business - Brighter, we have unveiled our new brand.

Not every TMC has the right combination of expertise, technology, and agility to transport teams to remote locations safely, and on-time. But we do.

Lone Konradsen, Clarity's Head of Customer Insight is helping to develop the next generation of data specialists in the business travel industry, working with the Trailblazer Group.

We’re set to unveil our new business travel platform, ClarityGo, at the Business Travel Show Europe for the first time.

Meet us at the Business Travel Show Europe and The Meetings Show 2024 at ExCeL London! Join us at stand J41 to explore cutting-edge booking tech and global capabilities. Schedule a meeting today!

How can travel buyers can help us to help themselves? We take a look at how TMCs should challenge buyers to redefine ROI.

Top 10 tips for the perfect travel management RFP from the experts at Clarity.

Two of our incredible people, Leanne Fowler and Lindsay Cook, and our customer, Adam Hickingbotham of Atkins, took home trophies at the Business Travel People Awards 2023.

The UK’s leading infrastructure and supply chain event is back this March, and we’re delighted to confirm we will be exhibiting at the show.

With the upcoming rail fare increase on 3 March 2024, which will see regulated fares increase by up to 4.9%, now is arguably the best time to review your business travel policy and what it says around booking rail.

Rail Delivery Group alongside Clarity, its customers and Black Box Partnerships came together to discuss all things rail.

We are delighted to announce that we have been selected as a finalist in the 'Achievement in Sustainability - TMC' category for this year's Business Travel Sustainability Awards Europe.

In what is an ever-evolving industry, business travel has seen some pretty significant changes in recent years in our quest for seamless journeys.

The busiest year yet – that’s the tale of the stats for 2023 and our Travel Alerts team who look after clients for Clarity, Destination Sports and Elegant Resorts.

Clarity's year-end results highlight exceptional customer experience, with an NPS of 82 and CSAT of 97% despite travel disruptions.

During the pandemic, Legal & General recognised the need for a Premium Service offering to provide personalised, high-touch travel booking for their Executive Board.

Figures released by the international air transport association (IATA) show that air fares could be on the rise. We try to add some context to the numbers

Clarity, the Business Travel and Events division of the Portman Travel Group has today announced the completion of its acquisition of Agiito.

Since 2019, we've helped Helix Energy Solutions Group navigate global travel challenges, offering flexible flight options and up to 40% savings with our 30 years of offshore booking expertise.

Our 20-year partnership with Royal Mail Group has delivered a winning combination of sustainability, efficiency, and cost savings—boosting eTicket usage and slashing CO2 emissions.

Take a look our 2023 award haul, as we made the final in 37 categories and took home 14 mins!

Business travel fuels the UK economy with £28bn annually. The BTA's manifesto urges government support for net zero emissions, better transport, and a new UK Global Business Travel fund.

Discover how UK rail strikes impact business travel budgets with increased costs, lost productivity, and strategic challenges. Learn how Clarity supports businesses with tailored solutions.

We've combined our extensive knowledge on the matter with the feedback that we receive from customers to create a guide to a safer, healthier and more eco-friendly travel experience.

Clarity's collaboration with Burges Salmon's Finance team streamlined chargeable and non-chargeable business travel, implementing a new coding system, and boosting online group accommodation adoption to 80%.

Clarity's annual hotel RFP day aligns clients and hotels on business objectives, discusses industry trends, and sets rate caps, ensuring competitive and sustainable pricing for the coming year.

Clarity staff raise over £70,000 for Macmillan Cancer Support through various fundraising events, including the annual coffee morning.

Clarity leverages NDC technology to streamline business travel, offering enhanced content, real-time updates, fare transparency, and personalized itineraries, ensuring efficient and cost-effective travel management.

In the dynamic world of retail, where agility and cost-efficiency are paramount, our leading fashion and home retail customer, sought a solution to streamline their travel management processes.

Sustainable Aviation Fuel (SAF) costing up to three times more than conventional jet fuel, what's the solution to the seeamless transition to SAF compared to other fuel alternatives.

We take a look at why group travel is making a comeback in 2023.

Discover how Clarity Business Travel streamlines business travel for the retail sector, providing cost-effective solutions and unparalleled support to meet evolving industry challenges.

The business travel industry is poised for growth, potentially reaching $1.8 trillion by 2027, surpassing pre-pandemic levels by 2024, says GBTA’s latest report.

Clarity, the Business Travel and Events division of the Portman Travel Group has today announced the agreement to acquire Agiito

Looking for expert tips on designing an effective rate cap policy for business travel? Check out our guide! Align your objectives, explore rate cap options, and save on hotel expenses.

Organising and managing corporate travel can be a complex and time-consuming task on your own. So, what do you really get from a TMC?

Boost your travel sustainability with Clarity's free Green Health Check. Collaborating with Greengage, we offer tailored recommendations to enhance your travel programme's eco-friendliness. Get started today!

Discover how Clarity elevates customer service in the global business travel market, ensuring seamless journeys from flights to events. Awarded the Service Mark with Distinction for exemplary customer care.

From unpredictable weather to unexpected global events, travel disruption can put the brakes on your travel plans. That's where Travel Management Companies (TMCs) step in.

Specialised travel management is vital for infrastructure projects. Discover how Clarity supports this sector with tailored solutions for logistical, health, safety, and regulatory travel needs.

Since 2008, Clarity has managed travel for the University of Derby, reducing costs by 9% annually and ensuring 95% of hotel bookings through a preferred programme, demonstrating our commitment to exceptional, transparent service.

We delivered quick, cost-effective solutions that saved £7.5k annually and improved programme efficiency within weeks through the KCS public sector framework.

We've got a long track record of working with public sector organisations that have often had their diverse objectives met through a framework agreement.

Read about our prestigious ICS ServiceMark with Distinction for exceptional customer service and employee engagement.

Sustainability in business travel is at the forefront of how we work. The responsibility to offset the carbon footprint left via travel is something that Clarity doesn’t take lightly and we work hard to promote a more sustainable approach to business travel as a whole.

Discover how Clarity and the University of Glasgow joined forces to revolutionise travel management, integrating policies seamlessly and driving efficiency to new heights.

Discover how our innovative approach to renegotiating DP DHL’s preferred accommodation programme not only delivered exceptional savings but also ensured the best value for their travellers, setting a new standard for partnership success.

Corporate travel is essential to many businesses, so it's important to get it right. Take a look at how you can make your travel programme work better for you.

Discover how we supported Practice Plus Group in leading the charge towards a sustainable healthcare future, setting the standard for environmental responsibility and corporate leadership.

How do you embed a sustainable buying culture? Let's dive in and take a look.

When FlyBe unexpectedly collapsed, we swiftly stepped in to support our customers, offering immediate assistance to 188 affected travellers across key routes.

World Travel, Inc. and Clarity launch One Global, a corporate travel community combining local expertise with global solutions, promising seamless, market-leading services worldwide.

Insights on UK Higher Education's journey towards sustainable travel, with expert advice from Clarity Travel and Greengage Solutions.

PHS enlisted Clarity to transform their £2.2 million annual travel spend to a fully managed solution in three weeks. We achieved significant cost savings, enforced strict policy compliance, and supported their CSR commitments effectively.

Clarity enhanced John Lewis's travel management with tailored training and innovative solutions, achieving 85% online adoption in the first week and 82% increased savings by Q3.

Amey, a leading infrastructure company, partnered with Clarity to implement a self-service travel booking model, integrating multiple approval levels including executive oversight. With ClarityGo, we streamlined their process, reducing travel spend by £290K and achieving 92% online hotel bookings.

Clarity's swift response to the UN WFP's mission ensured efficient repatriation of 200+ government employees, showcasing our commitment to impactful, agile support during crises.

Clarity seeks ServiceMark accreditation from The Institute of Customer Service, emphasizing its commitment to top-notch customer service and continuous improvement.

All month we’ve been talking all things travel tech. We’ve asked questions around which tech advancements we may see in the future within the travel industry.

Balancing technology and human service in corporate travel: Clarity CEO Pat McDonagh shares insights on the industry's future.

out more >https://destinationsportexperiences.com/ ChatGPT Destination Sport Experiences offers athletes travel and entry to premier cycling, running, and triathlon events worldwide.

Lime Venue Portfolio to reveal the future of conference and event food at The Meetings Show with live demos and expert panels

We catch up with award-winning Account Manage, Trishi on spend time with their clients, while always representing the business.

What do football contract negotiations have in common with business travel? The same thing pretty much everything has in common, how data can make a big difference.

We sat down with the lead consultant on the film, and Product Development Manager at Clarity, William Murray, to get his take on travel risk.

Clarity's new Go2Mobile app, featuring biometric authentication and full booking functionality, enhances travel management with secure sign-on, itinerary management, and real-time notifications, improving the overall traveller experience.

We wanted to put together a quick guide to help you navigate these rules and support your business travel plans.