Positive Hospitality

Accor has been actively working towards positive hospitality since its creation in 1967, launching the Planet21 Programme back in 2011. The programme is focusing on two main aspects: the Planet and the People.

For the Planet pillar alone, the group has launched a variety of actions and partnerships to achieve its goals; from the Plant for the Planet programme to the introduction of Gaia, a system that monitors hotels’ actions towards sustainability and from a reducing food waste to eliminating all single-use plastic from its 5.300 hotels by the end of 2022.

In 2021, the company set an ambitious emissions reduction target: -46% compared to the 2019 base year by 2030, and committed to achieve net zero emissions by 2050. Additionally, Accor joined the Sustainable Hospitality Alliance and signed the Glasgow Declaration on Climate Action in Tourism launched by the UN World Tourism Organization.

One of the main partnerships is the one with myclimate.org for the launch of the Netzero Carbon Calculator.

This online tool allows our guests to calculate and offset carbon emissions created by their stay or event at one of our hotels by supporting sustainability projects globally.

Today, all the Corporate office Sales teams in Northern Europe use the tool to offset the carbon they create when organizing events or attending meetings.

The 5.300 hotels are also embracing these targets and work daily on various actions towards sustainability, winning the Marie Claire award for Best Sustainable Hotel (GlobalGroup)

Some examples include:

Fairmont Windsor Park

The hotel’s grounds are home to two beehives cared for by a resident beekeeper, and the honey from the hives will be harvested for use in the hotel’s restaurant.

A kitchen garden is also being cultivated to grow herbs and plants for use by the hotel’s chefs.

Carton House, A Fairmont Managed Hotel

The hotel has recently collaborated with leading international social enterprise, Clean the World, to recycle soap bars and bottled amenities and create new soap for countries in need of hygiene products.

Novotel Almaty City Center

The hotel is one of the pilot properties for the single-use plastic amenities replacement. The hotel offers glass jars and water purifiers on every floor.

Ibis Baku City

The team of the ibis Baku City took their preparation for the beach season seriously. Volunteers gathered together to clean the local seaside area from garbage and to help the community and the environment.

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