The Clarity team had a successful trip to this year’s Business Travel Show in London.

The show – the 29th of its kind – took place at the ExCeL at Royal London Dock.

More than 3,000 travel industry delegates were at the event, which ran alongside The Meetings Show and the TravelTech Show.

It was the perfect place to network and for Clarity it was no different.

Face-to-face meetings with current clients and suppliers, as well as potential new customers took place over the course of the two days.

Ewan Kassir, Clarity’s Head of Sales UK, Ireland & Global, said: “The Business Travel Show Europe is such an important event for Clarity and over the years has been the source of significant new business opportunity as well as a great way to present ourselves to the wider market.

“This year was no different. The quality of meeting we had with prospective clients was exceptional and we already are responding to tenders on the back of the show on both a domestic and global level.

“Since the pandemic there has been a strong return to travel, but with different buyer requirements to pre-Covid. As travel has returned so have the visitor numbers and the quality of buyer. We had a significant number of buyers visit the stand and the quality of opportunity was excellent.

“Also, the reaction to Clarity coming in at 8th in Business Travel News’ Leading UK TMC report and 12th of all TMCs across Europe, played well for us.”

Carly Tebay, one of Clarity’s business development managers, added: “This was my second business travel show (the first one was my first year of being a BDM) and I wasn’t really sure what to expect.

“Most pre-conversations I was having was how they didn’t have the budget to attend this year.

“I was expecting a quiet show really. However, the two days were anything but – travel has well and truly returned and everyone is here for it!

“Over the course of the two days, I had seven successful meetings equating to more than £50m in revenue along with many other conversations.

“It was great to catch-up with the team (not on Teams) and enjoy some quality time with them after the event. Personally, I am really pleased with the outcome of the show.”

There was a real buzz during the event – organised by BTN Group – with well established and start-up exhibitors proudly showing off their products and services as well as new developments ready to hit the industry.

Clarity CEO, Pat McDonagh, said: “There was lots of interest in our Service Mark with Distinction Accreditation from the Institute of Customer Service. 

“We enjoyed talking to clients and prospects about how we put service right at the heart of everything we do, our approach to recruitment, development and retention and the game-changing technology that supports it. 

“Some of our visitors got the opportunity to get a sneak peek at some of our new technology, which met with great excitement. We’re looking forward to talking about that more towards the end of the year.”

Next year’s Business Travel Show Europe returns to the ExCeL between June 19-20.